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Flight	Departure	Arrival	Journey time	Class	Luggage	Price
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CharterTickets – book cheap flight tickets and bus tickets

	PROFITABLE
Hand luggage	1 piece weighing up to 5 kg with dimensions of 56 x 23 x 36 cm
Luggage	For a fee
Seat selection	For a fee
Refund	Allowed only on FlyArystan Voucher minus penalty at least 2 hours before departure for domestic flights and 3 hours for international flights. The fee is applied per passenger, per segment. More than 72 hours before departure 10 000 KZT – for domestic flights 30 000 KZT – for international flights Within 72 hours of departure 14 000 KZT – for domestic flights 35 000 KZT – for international flights The remaining amount will be transferred to a Voucher. If the fare amount is less than the penalty, no Voucher will be issued, and the fare is non-refundable. Стоимость тарифных пакетов, дополнительных услуг и комиссионных сборов не возвращается
Changes to departure date	Permitted no later than 2 hours before departure for domestic flights and 3 hours for international flights. The penalty is charged per passenger and per segment. More than 72 hours before departure 7 000 KZT – for domestic flights 21 000 KZT – for international flights Within 72 hours of departure 10 000 KZT – for domestic flights 25 000 KZT – for international flights The difference between the fares and additional services is payable.
No-show	In case of a no-show, the ticket cost is non-refundable. Cancellation / refund / change is not permitted if less than 2 hours remain before departure for domestic flights and less than 3 hours for international flights.
Change of itinerary	Х
Child fare discount	Х
Discount for baby with seat	Х
Passenger Name Change	A maximum of three letters may be corrected.
Infants without a seat	Carried free of charge

	Flexible
Hand luggage	1 piece, max 5 kg, 56 x 23 x 36 cm
Luggage	For a fee
Seat selection	For a fee
Refund	Refunds are permitted in cash/money, subject to a penalty (deduction), at least 2 hours prior to departure for domestic flights and 3 hours for international flights. The fee is applied per passenger, per segment. More than 72 hours before departure 5 000 KZT – for domestic flights 15 000 KZT – for international flights Within 72 hours of departure 7 000 KZT – for domestic flights 17 000 KZT – for domestic flights
Changes to departure date	Permitted no later than 2 hours before departure for domestic flights and 3 hours for international flights. Without penalty for domestic and international flights. The difference in tariffs is charged.
No-show	In case of a no-show, the ticket cost is non-refundable. Cancellation / refund / change is not permitted if less than 2 hours remain before departure for domestic flights and less than 3 hours for international flights.
Change of itinerary	Х
Child fare discount	50%
Discount for baby with seat	50%
Passenger Name Change	A maximum of three letters may be corrected.
Infants without a seat	Carried free of charge